Assistant Credit Control Manager

Legal Finance
Credit Controllers
Home Counties
Salary Description:
Competitive Salary Offered
Job Ref:

To work competently within the Financial Operations team as an Assistant Credit Control Manager, contributing to the effectiveness of the Finance department by providing a comprehensive and efficient service to internal and external clients in order that the business objectives of the firm and the department are achieved.

General Management
Working closely with the Credit Control Manager and another Assistant Credit Control Manager, to assist in the day-to-day management of the firm’s credit control function
Daily supervision of team members to ensure the correct workflow and accuracy of work
To provide an effective and timely service to the firm
Maintaining a well organised credit control function, ensuring adequate staffing to provide cover so that the Credit Control team can chase debts and respond to all related queries in a timely and efficient manner
Ensuring active management of the firm’s aged debt to meet collections and lock up targets
Review of Processes and Procedures
Ensuring all credit control processes and procedures are under continual review, recommending improvements to increase efficiency and/or streamline collection processes
Identifying opportunities for improved automation and control
Managing credit control team projects through to completion
Establishing best working practices, adapting to changes in technology, the legal market and firm’s areas of expertise
Personnel Responsibilities
Motivating, mentoring and providing leadership to the Credit Control team

Other Responsibilities
To ensure a high standard of work output and quality of information within the Credit Control team
Ensuring that members of the Credit Control team receive timely and appropriate training to deliver their roles
To ensure that collection processes comply with the requirements of the jurisdictional Solicitors Accounts Rules (SAR) and VAT/GST regulation
To ensure that bill delivery and collection processes comply with the requirements of client SLAs
Ensuring the team complies with and adheres to the firm’s working practices, quality procedures and uses the information security systems as specified by the firm
To ensure controls are executed on a timely and accurate basis in compliance with firm policy and SAR
Liaising with the external SAR Reporting Accountants to provide effective jurisdictional audits and to action any points raised by those audits
Advising the Credit Control Manager, Accounting Services Manager, Head of Financial Operations and other managers on any changes to SAR, VAT regulation or client SLAs and the actions required for the firm to comply with those changes
To provide regular credit control reports to executive and senior management as requested/required
To work with Matter Managers, Partners, executive/senior management and other Finance teams to improve cash-flow and reduce days’ debt

Detailed working knowledge of credit control processes and effective collection techniques
Strong knowledge of Solicitors Accounts Rules and VAT
Excellent analytical and financial skills with good attention to detail both personally and for the team
Ability to lead and motivate a team including goal setting and performance management
Strong IT skills including Excel, Word, Powerpoint and Elite 3E (or similar )


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