Student Finance Administrator
£21,000 - £22,000 plus benefits
Leading provider of Higher Education with outstanding success within the specialist areas which has allowed them to increase current team numbers over the past few years . An employer who provides both career and personal development to all of its staff. With state of the art campus sites and staff benefits second to none.
Outline of role
To act as first point of contact for students offering specialist advice on payment options
Supporting students on a day to basis with payment options
Taking payments via cash debit or credit cards
Balancing cash at the end of day with central banking
Collect historic debt in relation to student account
Reconcile student accounts to ensure accuracy on due balances
Previous experience of working within the Higher Education sector highly desirable
Relevant work experience gained in a customer focused environment
Demonstrate well developed written and verbal communication
Ability to use a broad range of computer packages Word/Excel
Work experience gained with in the Higher Education sector advantageous
Day to Day Duties
Discuss in a diplomatic and caring manner payment options for students
Agree appropriate action
To record all relevant information changes of circumstances ie. change of address adding changes to database
Chase outstanding payments via telephone email and written correspondence
Build relationships with internal and external clients
Please email your up to date CV stating your current salary, notice period & salary sought
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Adept Recruitment Ltd encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Adept Recruitment Ltd acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Adept Recruitment is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients.